Service Content

Unit

Contact method

“72-hour Chinese Class”, “72-hour Taiwanese Class” courses

Education Department

Mr. Wang (02)2960-3456 ext.2581

Please go to the New Taipei City International Education Website/new immigrants Area/Education/Adult Learning Area, inquiring the course information.

(https://www.international-education.ntpc.edu.tw/)

A vocational and technical education class to assist in obtaining a Class-C license

(02)2960-3456 ext. 2576

Interpreter training for new immigrants;

The graduates will be enrolled in the Interpreters Talent Database, National Immigration Agency, Ministry of the Interior.

Ms Lee (02)2960-3456 ext. 2572

Training of NTC's Southeast Asian language teaching support staff                     

Ms Hsu (02)2960-3456 ext. 2573

Handling language courses (Vietnamese, Indonesian, Cambodian, Burmese, Malaysian, and Philippine) for new immigrants’ children

Ms Kuo (02)2960-3456 ext. 2580

Assisting the children of new immigrants who have returned to Taiwan after several years of living abroad and lack basic Chinese communication skills to learn and improve their Chinese language ability, thus shortening the learning gap and adapting to school life

Ms Tu (02)2960-3456 ext. 2571

Providing unemployed new immigrants with free vocational training courses.

Vocational Training Center

Ms Kao (02)8969-2150 ext. 2115

Arranging diversified and living practical course

(For example, understanding Taiwan customs and taboos, interpersonal communication, infant care and residence, settlement, etc.) to enhance the adaptability of new immigrants in Taiwan

Each household Registration Office

Ms Luo (02)2960-3456 ext.8008

Contact method

Providing job-related information and referral employment services such as Job registration, employment counseling, job matching, etc. for new immigrants

Each Employment Service Stations under Employment Service Office

Banqiao (02)2959-8856

Wugu (02)2298-8527

Sanchong (02)2976-7157

Yonghe (02)2923-7590

Xindian (02)8911-1750

Shulin (02)2681-9453

Xinzhuang (02)2206-6196

Tamsui (02)2808-3525

Xizhi (02)8692-3963

Xinzhuang (02)2991-6380

Tucheng (02)8262-3500

Luzhou (02)8285-8397

Assisting new immigrants in pre-service preparation courses

Employment

Service Office

Mr. Chou (02)8969-2166 ext.2115

Service Content

Unit

Contact method

◎Service object:

1. Victims of domestic violence
2. Victims of sexual assault
3. Children, teenagers engaged in sexual transaction, or having possibility to be engaged in sexual transaction

◎Service Content：

1. One who is in dire need of assistance and rescue
2. To find the situation that is suspicious, affecting law and order or other need to be handled by the police

Department of Police

110 report line

New Taipei City Police Department (02)2966-0251

◎Service object:

1.       Victims of domestic violence

2.       Victims of sexual assault

3. Children, teenagers engaged in Sexual exploitation, or having possibility to be engaged in sexual transaction

◎Service Content：

1. Receiving notification of domestic violence and sexual assault cases
2. Sexual transaction emergency short-term shelter management and case counseling.
3. Assisting in reporting and emergency rescue.
4. Assisting in diagnosis and treatment.
5. Emergency shelter placement.
6. Assisting or substituting for a protection order.
7. Legal advice and assistance.
8. Psychological counseling and parenting education services.

Social Welfare Department,

Domestic Violence and Sexual Assault Prevention Center

(02)8965-3359

ext. 2306

Service Content

Unit

Contact method

◎Service object:

NTC's new immigrant women (foreign and mainland Chinese spouse who got married with Taiwan's nationals), mainly for new arrivals, or has reunited (returning to the country of origin) within one year, and Southeast Asian nationals.

◎ Screening location:

Public Health Centers and special medical institutions at 20 districts of New Taipei City

Organizer:  

Department of Health

Co-organizer:  

Each Public Health Center

Ms Peng

(02)2257-7155

ext.1753

For vulnerable new immigrant families having children under the age of 6, provide home safety check services and consultation.

Where a new immigrant fails to obtain public health insurance status within 4 months of immigration, she will be subsided by 10 prenatal examinations, German measles antibody test, hepatitis B antibody test, streptococcus streptococci screening, and ultrasonic examination per child.

Interpreters assist new immigrants in consulting health Service Items, home safety check services and health education at Public Health Center and New Taipei City Hospital

The 0800-250-880 toll-free telephone consultation service is available, and the new immigrant family members who live in New Taipei City and have not yet registered the household are preferred.

Social Welfare Department

(02)8985-8509

0800-250-880

Sanchong, and Banqiao New Immigrant Families Service Centers, New Taipei City (NTC) guided the public and private departments of the 29 districts of NTC to establish immigrant Families Care Service Stations.  The Care Service Station Caring station provides new immigrants such local services including telephone care, family care visits, life accompaniment, networking activities, and life integration. You can contact the Care Service Station in each distract nearby. If there is multiple demand for new immigrants, who can be referred the New immigrants Families Service Center for follow-up service.

(If this list is updated, please refer to the announcement of New Taipei City Immigrant Families Service Center announcement.) 

Organizer:  

Social Welfare Department

Undertaker:

Each unit

For the new immigrant spouse who has registered with the citizens of this city, and who resides in the city are in a special situation, please apply to the District Office of the applicant's spouse's household registration or the relevant welfare service centers of the city.  In addition, a multi-language DM is available, which can be requested for reference from this Department, District Office, related welfare service centers and new immigrant family service center.

Organizer:  

Social Welfare Department

Undertaker:

each District Office

Organizer:  

Social Welfare Department

Undertaker:

each District Office

(02)29603456 ext.3632

A pregnant woman whose household is registered in this city, or a new immigrant (including a mainland spouse) who registers the marriage with the citizens of the city, and who is pregnant, taking the designated fleet to and from the medical institutions for prenatal checkup, which is divided into two rounds each time, can enjoys each time the maximum subsidy of NT$200 each time, up to 10 checkups. For prenatal visit only, it is not allowed after childbirth, and it is limited to one application per pregnancy. Please apply to the District Office or this Department. In addition, a multi-language DM is available, which can be requested for reference from this Department, and new immigrant family service center.

(02)29603456 ext.3857, 3636

Children and adolescents under the age of 18 and registered in this City whose parents divorced, or death, imprisonment for more than one year, and major illness or illness of one parent is unable to support the child, please apply to the District Office where the household registration is located.

Social (Culture) Section of each District Office, or

(02)29603456 ext.3659

For families who have registered the household and actually live in this City, with 0 to 6 years old children at home and have childcare guidance needs, provide the demonstration teaching of baby care, bathing, feeding, food preparation, nursing first aid skills, etc. at home, to help families establish a perfect living environment (feeding, games, sleep, early childhood activities, environmental planning consultation) and other parenting knowledge and parent-child communication skills and other guidance.

Social Welfare Department

(0229603456 ext.3668

In order to assist new immigrant parents to accompany their children to learn and grow together, New Taipei City provides pre-school enlightenment services. For families who have established a family and actually live in the city, with 0 to 6 years old children at home and have childcare guidance needs, the professional teacher will guide the parents to use the teaching materials and picture books at home to help the children learn, and also provide the children's language and cognitive teaching, so that the children's learning can get started early!

(0229603456 ext.3668

For the development of children and their families from 0 years old to pre-primary school, New Taipei City provides community intervention services (including community-based intervention, home-intervention, parental guidance and pre-school enlightenment services), such as continuous, near-complexity and integrated resources. And by a professional team, provide

parental guidance skills, intervention training, family support and other services enable children to find and receive treatment early.

(0229603456 ext.8611

Encourage outstanding students and care and support needy students.

Education

Department

Mr. Liu

(02)2960-3456

ext. 2582

Service Content

Unit

Contact method

Provide information on various related courses and study related learning activities, and also provide multicultural textbooks, promotes the sharing and exchange of teaching resources, and promotes multicultural education to make learning more lively and vivid.

Education

Department

Mr. Hsieh

(02)2960-3456 ext. 2584

It includes Chinese, English, Japanese, Vietnamese, Thai, and Burmese 7 languages and provides new immigrants related policies, rights services and other information.

The west side Joint Service Center on the 1st floor of the government has set up an international multi-service counter to provide six languages as Chinese, English, Vietnamese, Indonesian, Thai, and Burmese, with service lines 1999, ext. 5100, 5122, 5123, 5125, and 5126.

Ms Tsai

(02)2960-3456

ext. 2575

The city's nine international cultural and educational centers, for multicultural introductions and cultural relics exhibitions, provide teachers and students to understand multiculturalism and expand international horizons。

Ms Hsu

(02)2960-3456 ext. 2574

Provide foreign spouses and their families to participate in multicultural learning activities such as skills counseling, cultural and arts activities, and human resource development in the community.

Enhance new immigrants’ participation in the city's arts and cultural activities. Cultural Affairs Department of New Taipei City Government and its various art venues handle a number of activities, exhibitions, book clubs and other activities. For details, please link the Cultural Affairs Department of New Taipei City Government, or each museum website.

Cultural Affairs Department, NTPC: http://www.culture.ntpc.gov.tw/

New Taipei City Library: http://www.library.ntpc.gov.tw/

Tamsui Historical Museum, New Taipei City: http://www.tshs.ntpc.gov.tw/

Shihsanhang Museum of Archaeology, New Taipei City: http://www.sshm.ntpc.gov.tw/

Gold Museum, New Taipei City: http://www.gep.ntpc.gov.tw/

Ceramics Museum, New Taipei City: http://www.ceramics.ntpc.gov.tw/

Cultural Affairs Department

Please contact according to the relevant event announcement message.

1.   Service Content：Anyone who has such problem as husband and wife getting along, parent-child communication, child education, premarital communication, emotional adjustment, family resources, life adjustment, interpersonal relationship, etc. are welcome to call this line.

2.   Service hours: Monday ~ Friday 09:00-12:00, 1400~17:00, 18:00~21:00

Saturday: 09:00~12:00, 14:00~17:00

3. Consultation line: Please call 4128185, “help me” in this city (Please add area code 02 for cell phone).

Family Education Center,

Education Department

Ms Yu

(02)2272-4481 ext.210

First broadcast time: 8:00 p.m. to 10:30 p.m. on Sunday night (consecutive broadcasts of 5 languages)

Replay period: Monday to Friday evening from 8:00 p.m. to 8:30 (separate language)

The new immigrant program "Happy New Resident Journal", which is broadcasted on the public channel CH3 of the New Taipei City cable TV system, is pronounced in Chinese, Thai, Indonesian, Vietnamese and English. It also provides Youtube channel and program website

https://www.hnrj.ntpc.gov.tw/tw/ for online watching.

Department of Information

Wu, Ju-Chia

(02)2960-3456 ext.6106